THE LATEST WITH RANKERS NZ - They are removing all the good reviews and leaving the negative reviews on their website from Walkabout as we are not a paid member of rankers.co.nz we have asked them repeatedly to remove them as both of these hirers received brand new vehicles and both did damage upon return and didnt think they had to pay for it !!
Both argued with us and then decided they would place a review that was untrue .
We have contacted rankers nz supplied evidence with damage invoices on both occasions and they will not remove the reviews
we are unpaid members . Rankers receives a commision on bookings received through their website with those that pay and they are making a business out of their website
Go to www.trustpilot.com to see our honest reviews
Walkabout Rentals have been having a contstant battle with rankers new zealand regarding our rankings being removed from the rankers website .
This has been going on since April 2010
Our Rankings reached 82% on the rankers website(click here )
A customer had emailed to advise us of their ranking being removed from the rankers website .
We immediately contacted rankers to be advised ," they did not believe this to be a legitimate ranking , we were then advised by rankers that all rankings were checked out on a individual basis .
We then contacted this customer and asked did rankers contact you ? the answer was no?
We then contacted rankers again to offer to pay to become a favoured member of the rankers website, they said they are revising the system ? as their website states the following by being a paid member :
*Infiltrate enemy territory
Since then we have had a number of customers emailing us to advise that their ranking has been removed from the rankers website , we have then contacted these customers in return , and every case rankers has not done a verification check .
It seems to be most favoured with rankers you have to pay to become a recognised ranker ?
UPDATE 13- 4-2011 - Testimonial was done on rankers website by a customer , couple of tourism companies in NZ phoned Walkabout to advise this ranking was removed by rankers new zealand ,
see the proof here
Is this a trusted way of handling testimonials ?